Ruchi Sarees Pvt. Ltd. (“we,” “us,” or “our”) is committed to safeguarding your privacy and protecting the personal information that you share with us. This Privacy & Cookies Policy outlines how we collect, use, and protect your personal data when you visit our website ruchifashions.co.in or make a purchase from us.
1. Information We Collect
We collect various types of personal information to improve our services and enhance your shopping experience. The types of information we collect include:
- Personal Information: Your name, email address, phone number, billing and shipping address, payment details, and other contact information provided during purchase or account creation.
- Automatically Collected Data: IP address, browser type, device information, pages visited, and usage patterns through cookies and similar tracking technologies.
- Transactional Data: Information regarding the products you purchase and your purchase history.
- Communication Data: Information provided through customer support inquiries, feedback forms, or email communication.
2. How We Use Your Information
We use the information we collect for the following purposes:
- Order Processing: To process and fulfill your orders, communicate about order status, and deliver the products you have purchased.
- Customer Support: To respond to your inquiries, provide assistance, and resolve any issues you may encounter.
- Personalization: To customize your experience on our website by displaying content and offers that align with your interests and preferences.
- Marketing: With your consent, we may send promotional emails about new products, special offers, or other updates. You can unsubscribe at any time.
- Analytics: To analyze website usage patterns, monitor trends, and improve our website’s performance and functionality.
Compliance: To comply with legal obligations and protect the security and integrity of our website.
3. Cookies and Tracking Technologies
Cookies are small data files stored on your device when you visit our website. We use cookies to enhance your browsing experience and provide personalized services.
Types of cookies we use include:
- Essential Cookies: Necessary for the basic functioning of our website, such as enabling secure login and remembering your preferences.
- Analytics Cookies: These track and analyze website traffic and user behavior to help us improve site functionality.
- Marketing Cookies: These cookies help us show relevant advertisements based on your browsing behavior.
You can manage or disable cookies in your browser settings. However, disabling cookies may affect the functionality of our website.
4. Sharing Your Information
We respect your privacy and do not sell your personal information to third parties. However, we may share your data with trusted third-party service providers, such as:
- Shipping Providers: To deliver your purchases to your address.
- Payment Processors: To process secure payment transactions.
- Analytics Partners: To monitor and analyze website performance.
- Legal Authorities: To comply with legal obligations, respond to legal requests, or protect the rights, safety, or property of Ruchi Sarees and our customers.
5. Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure.
6. Your Rights
You have the right to access, update, or delete your personal information. You may also request the following:
- Data Access: Receive a copy of the personal data we hold about you.
- Data Correction: Correct inaccurate or incomplete information.
- Data Deletion: Request deletion of your personal data where applicable by law.
- Data Restriction: Restrict the processing of your personal information under certain circumstances.
To exercise these rights, please contact us at ruchisareesurat@gmail.com.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of these external sites. Please review their privacy policies before providing any personal information.
8. Changes to This Policy
We may update this Privacy & Cookies Policy from time to time to reflect changes in our practices or for legal and regulatory reasons. Any changes will be posted on this page, and the effective date will be updated accordingly.
9. Contact Us
If you have any questions or concerns regarding this Privacy & Cookies Policy or how we handle your data, please contact us at:
Ruchi Sarees Pvt. Ltd.
Email: ruchisareesurat@gmail.com
Address: G – 1315, Surat Textile Market, Ring Road, Surat – 395 002, Gujarat, INDIA